If you are ready to book an appointment, please call 315-269-7577 or send a message via the contact form.

If you have questions about what type of appointment to book, please email info@motiveptny.com or fill out the contact form to set up a discovery session. During this call, we will discuss your injury and determine if it is a good fit and if we can help!

No. In New York State, you have direct access to a physical therapist, meaning we can work together for up to 30 days without needing a referral from a physician. If the management of your problem will take longer than 30 days, or there is an acute injury that warrants a doctor appointment or referral, we will work to get a referral.

To provide the best quality of service, Motive does not maintain any relationships with insurance so we can provide 100% one-on-one care. Our focus is on your needs and not the demands or influence of insurance companies. If you have out-of-network benefits with your health insurance and would like to “self-claim”, we can provide you the necessary documentation (i.e. ‘superbill’) to provide to your insurance company for reimbursement. Reimbursement amounts will depend on your specific plan, so please take the appropriate steps to call your insurance provider to discuss out-of-network benefits.

We accept cash, checks, credit cards, health savings accounts (HSA,) and flexible spending accounts (FSA).

You can contact your insurance company directly and ask if your plan includes out-of-network benefits for physical therapy. If you do have out-of-network benefits, it is helpful to ask the following questions:

• Do I have an out-of-network deductible?

• Have I met my deductible for the year? If not, what’s the amount left until I meet my deductible?

• Is there paperwork that must be filled out when submitting the out-of-network claims? If so, do you provide that paperwork?

• Do I need to be pre-certified for physical therapy to receive reimbursement?

At this time, we are not a Medicare provider. The law prevents us from providing Medicare patients with what would be considered “normally covered services”, such as skilled physical therapy. However, we can offer wellness-based services. If you are a Medicare beneficiary and would like to request treatment or have questions, please contact us.

We start with a detailed interview and discussion of your goals so we can get an understanding of the pain/problem and how we will work together to solve it. We'll perform a comprehensive orthopedic assessment and movement screen to evaluate the area of focus and any other areas that may contribute to the problem. 

If you’re a runner, we'll take a slow-motion video of your running gait for qualitative assessment while using our Runeasi software for objective reports. 

Time will be spent discussing what we find, the possible sources of the pain/problem, and what exercises, movements, or strategies will help. A plan of action on how to fix the issue will be discussed!

We start with an interview to understand your current eating patterns and goals. We offer 1, 3, and 6-month programs. Each program includes weekly check-ins, habit tracking, action items, and mindset practices.

Our focus is on small, incremental adjustments to create big change. We understand that nutrition is deeply tied to other dimensions of health (physical, mental, emotional), and these habits and strategies will be specifically tailored to you. Revisions can be made throughout your program as needed. A nutrition guide will be provided based on your food preferences, daily activity, exercise, and goals. 

You will feel confident in achieving your weekly and long-term health goals AND creating lifelong positive habits that work for you!

Initial Assessments are scheduled for 75 minutes and follow-up visits are 50 minutes.